General Terms and Conditions of Open IT Store
Company Name: SAS VOTRE PROPRE FILET
SIRENE Number: 822 430 419
EU VAT Number: FR45 822 430 419
CNIL Declaration: 2015718 v 0
Welcome to the General Terms and Conditions of Open IT Store. This document explains the rules you accept when using our services. It ensures clarity, fairness, and legal protection for both you and us.
Article 1 – Definition of the Contract
By submitting the registration form through your customer account, you agree to these General Terms and Conditions of Open IT Store. This agreement takes effect immediately and remains valid as long as it is published on our website at www.yourownnet.net.
Article 2 – Applicable Law and Jurisdiction
These conditions follow French law. If a disagreement occurs, we will first try to resolve it peacefully before involving the courts.
Article 3 – Our Products and Services
Open IT Store offers digital services, mainly software tools. These are available to individuals and companies based in France. Once you accept our terms and subscribe to a plan, your access is granted.
Article 4 – Temporary Service Interruptions
Sometimes, we may need to pause services to update or maintain them. If this happens, we will let you know on our website. However, we cannot offer compensation for these pauses.
Article 5 – Changes to Our Services
We may change our prices, plans, or features at any time. However, if you already paid for a service, you will keep your access until it ends.
Article 6 – What We Promise
6.1 – Processing Orders
We process your order within seven days after we receive your payment. If the product is unavailable, we will offer a refund or similar solution.
6.2 – Digital Delivery
We deliver services directly to your online account. Delivery is confirmed by email and considered complete within 7 days after payment.
6.3 – Access and Availability
We aim to keep our services available at all times. Nevertheless, problems such as cyberattacks or internet issues may cause interruptions. In those cases, we are not responsible.
Article 7 – What You Must Not Do
You may not use our services to send spam or unsolicited messages. If you do, we can end your contract immediately.
Article 8 – Respect for Laws
You must follow French and EU laws, especially those related to children, copyright, and data protection.
Article 9 – You Are Responsible for Your Content
Everything you upload or share through your account is your responsibility. Open IT Store is not responsible for your content.
Article 10 – Moderation and Removal
If your content breaks the law or violates our rules, we may remove it. Serious violations can lead to the closure of your account.
Article 11 – Attacks or Abuse
If your actions harm our systems (for example: hacking or spreading viruses), we will stop your service and may take legal action. You will also need to cover the damage.
Article 12 – Your Personal Information
12.1 – Required Information
To use our services, you must be at least 18 years old and give us accurate details.
12.2 – Keeping Information Up-to-Date
Please keep your contact and personal details updated. We may share your data with authorities if legally required.
12.3 – Data Protection
We follow the rules of the CNIL and the European GDPR to protect your personal information.
Article 13 – Technical Limits
Sometimes, problems with your internet or device may affect your access. We provide the service, but you must ensure your system works too.
Article 14 – Force Majeure
In extreme cases like natural disasters or political crises, we may not be able to provide the service. We are not responsible when these rare events occur.
Article 15 – Contract Length
Your contract lasts as long as your subscription. It renews when you pay again. If you do not pay, your contract ends automatically.
Article 16 – Prices
All our prices are listed in euros. We may update them, and if we do, we will let you know. You have six weeks to respond.
Article 17 – How to Pay
You must pay in advance for your subscription. If we don’t receive payment, we may suspend or stop your access.
Article 18 – Ending the Contract
You may cancel within 7 days if you haven’t used the service yet. If the service was already delivered, cancellation is no longer possible. If you don’t renew your subscription, your contract ends.
Article 19 – Solving Disputes
If there’s a problem, please send us a letter. We will try to help through our internal mediation process before involving anyone else.
